X-Series™ Support

Find answers, troubleshooting tips, and expert guidance for Hamar Laser X-Series™ laser shaft alignment systems. Explore setup instructions, software support, calibration advice, and resources to help you get the best performance from your equipment.

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Whether you need help troubleshooting, scheduling a calibration, or downloading the latest manuals, our Support Center brings everything together in one place. Explore training resources, warranty information, and answers to common questions, or connect directly with our team for personalized assistance.

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Fill out our RMA form to schedule service, repairs, or calibration.

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Submit a support request for troubleshooting, software, or usage questions.

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Point of Contact (If Different Than Above)


Submit this form to open a ticket for your equipment. A representative will contact you with authorization details and shipping instructions.

 

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Sample Calculations

Assumptions for this example: You have a 480 volt motor drawing 40 amps and operating 8400 hours/year. The Power Factor is .85. Electricity costs $0.06/kWhr. Also assume that the amp draw is measured before and after the alignment and it is found that there is a 1 amp difference.

kW =V* A*PF*1.732/1000
kW =480V* 1A*.85*1.732/1000
kW =.706 = power savings

Savings ($) = operating hours * kW savings * kW cost
Savings ($) = 8400 * .706 * $0.06/kWhr
Savings ($) = 8400 * .706 * $0.06/kWhr
Savings ($) = 355.82

If your plant has 80 similar motors, and if only half of them had the same amount of savings, it would total $355.82 * .5 = $14,232!

Coupling Icons Show Misalignment

The coupling icons next to the data displays show the direction of the misalignment at the coupling and update as you move or shim the motor! You can also zoom in on the coupling to show them in the live display area of the screen.